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ORDERS / PAYMENTS
    Customers have the right to cancel or change such orders within 48 hours after notification. EvoFlow reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card has been charged.
    All orders must be paid in full at time of purchase. We accept payment by Google Checkout, Paypal, Cash, Bank Cashier Check, or USPS Money Order. A 8.75% sales tax will be applied for all sales within California. Orders will only be shipped to credit card billing addresses or secondary shipping address listed on the credit card.
    International orders must be paid by direct bank wire transfer only. International customers are required to pay all bank fees associated with transactions. International customers are also responsible for all fees, duties, and/or taxes applied by their respective countries.
SPECIAL ORDERS
    Special Order items require payment in full. Special Order items are not normally stocked and require 4-8 weeks for delivery or otherwise quoted. This DOES NOT include the time it takes for some manufacturers to produce made-to-order items. Manufacturing times may take 2-6 weeks or otherwise quoted. Special Order items are NON-REFUNDABLE unless there is a mistake on our part.
BACK ORDERS
    Out of stock items will be shipped within 48 hours after the item(s) is returned to stock. Items may be pre-ordered to ensure immediate shipment once the item(s) return to stock. Payment in full is required for all pre-orders. Wait time is subject to change and can range from 4-8 weeks or otherwise quoted. A 25% cancellation fee will be applied to all orders that are canceled before delivery.
RETURNS
    We value our customers and guarantee customer satisfaction we will do our best to resolve any problems with manufacturing and or fitments. Items are eligible for a refund or exchange within 14 days after receipt of the item. Returns are subject to a 25% restocking fee applied at the discretion of EvoFlow. No returns are accepted on Special Orders and International Orders. Returned items must be returned in unused and unaltered condition in their original packaging. All returns must first be authorized and approved by EvoFlow and require an RMA return authorization number. Please contact EvoFlow for return instructions prior to sending items back. Customer must pay for all return shipping costs and original shipping fees are non-refundable. Items must be received 14 days after the RMA number is issued. Please insure returned items are properly packaged for shipping. Refunds will not be issued on items that are damaged during return shipping to EvoFlow. Failure to comply with this return policy will result in a refusal of the shipment and will be returned to customer at his/her own expense.
INSTALLATIONS
    All installations must be performed by experienced professionals only. We are not responsible for any damages occurred during installation. All sales are final after installation. Aftermarket products should be installed with caution. Performance parts should only be installed by experienced professional mechanics. By complying with our policies, the customer understands the procedure and possible difficulty in installing aftermarket parts. We highly recommend that a professional with aftermarket automotive experience perform installations. EvoFlow is NOT responsible for damages or bodily injuries caused by improper installation of products.